Refund Policy
There are no full refunds
– Should we cancel your event last minute due to bad weather only (rain/snow/high winds), you can use your full credit for up to 1 year for a future event.
The safety of your children is our top priority.
4EVERKIDS reserves the right to make the final decision to cancel a rental due to bad weather. Deliveries could be delayed or canceled due to bad weather conditions. If the forecast predicts wind speeds of 30km/hr or higher, or a 50% or higher chance of rain, we will contact you the day prior to, or the morning of your rental to discuss relocation or rescheduling options. We cannot, under any circumstances, set up an Inflatable unit in high winds or if it is actively raining due to the increased chance of injury.
Reschedule to another date
If you need to reschedule to another date for reasons other than the weather, please let us know at least 5 days in advance so we can rent the unit to another client, and you can use your deposit/full payment up to 1 year. Last-minute cancellations will incur other rescheduling charges. – When rescheduling, please let us know your new date in advance (at least 2-3 weeks) so we can secure the unit for you.